January 8, 2025

Shipping & Delivery Policy

ATS Based Resume is a digital service platform operated by Garima Shrivastwa, based in Bengaluru, India. We provide resume building and PDF generation services delivered entirely online. No physical products are shipped or delivered.

Digital Service Delivery

All our services are delivered digitally with instant access. There are no physical products, shipping costs, or delivery delays associated with our platform.

Instant Delivery

Account Access

Immediate upon registration and email verification

PDF Downloads

Instant download once resume is complete

Premium Features

Activated immediately after payment confirmation

Email Delivery

Resume PDFs sent to your registered email

Free Plan Delivery

Create and edit resumes using our builder. Download PDFs with watermark instantly. Access to basic templates and features. No payment or shipping required.

Premium Plan Delivery

Complete payment through secure Razorpay gateway. Features activated within seconds of payment confirmation. Download unlimited watermark-free PDFs. Access to all premium templates and AI features.

Data Storage & Access

Your resume data is securely stored on Supabase servers (AWS India region). Access your resumes anytime from any device. Download PDFs on demand. Edit and update without time restrictions. Request data deletion within 30 days as per our Privacy Policy.

Technical Issues

Server Maintenance: Scheduled maintenance announced in advance via email

Payment Delays: Features may take up to 24 hours if confirmation is delayed

Download Issues: Check internet connection and browser settings

PDF Generation: Retry after refreshing. Contact support if issues persist

Refund Policy

Since we provide digital services that are delivered instantly, refunds are subject to specific conditions. Please refer to our Refund Policy for detailed information.

Service Availability

Our services are available globally via the internet. Payment processing through Razorpay may have regional restrictions. Service quality depends on your internet connection. PDF downloads require a modern browser with JavaScript enabled (Chrome, Firefox, Safari, or Edge recommended).

Contact Information

Service Operator: Garima Shrivastwa

Location: Bengaluru, India

Email: atsbasedresume@gmail.com

Response Time: 5-10 business days

Important Notes

No Physical Shipping: We do not ship any physical products or documents

Instant Access: All features available immediately upon fulfillment of conditions

Data Backup: We maintain backups for 90 days. Download PDFs locally for permanent storage

Account Status: Suspended accounts will have limited access as per Terms of Service

This Shipping & Delivery Policy is part of our Terms of Service. For data practices, please review our Privacy Policy.

Questions? Email atsbasedresume@gmail.com

By Garima Shrivastwa • Bengaluru • IT Act 2000 & DPDPA Compliant